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North America Innovative Lawyers 2017: New Business and Service Delivery Models - Law firms and legal service providers

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Law firms and legal service providers
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StandoutDavis Wright Tremaine89926Via its DWT De Novo platform, has redefined the approach to legal problems by having legal solution architects focus on root-cause analysis, process engineering and data visualisation. The systems address clients’ legal problems on a bespoke basis, automating repetitive tasks and streamlining processes.
StandoutBaker McKenzie79925Has expanded its ediscovery practice globally and set up data centres in Chicago, Frankfurt, Hong Kong and São Paulo. It is using machine-learning techniques on client engagements to reduce data volume and costs.
StandoutOrrick, Herrington & Sutcliffe89825Used its analytics group to review fraud risk in pools of insurance policies during a corporate transaction for Maple Life Financial, the US-based life settlement provider. The service was 57 per cent cheaper than a law firm and more efficient than a legal process outsourcer.
Highly CommendedNelson Mullins79824Acting as enterprise counsel to US healthcare provider Anthem, the firm’s ediscovery practice, Encompass, has helped it save millions of dollars of costs and increased efficiencies across the board. Commended: John Martin.
Highly CommendedKirkland & Ellis78823Uses ediscovery as a strategic tool as part of its trial strategy. By treating ediscovery as part of this strategy when appropriate and using high-quality technology, the firm achieved a significant win for a big client.
Highly CommendedOsler, Hoskin & Harcourt87823Osler Works is a custom-built matter management platform that focuses on transactions, discovery and service delivery. Its technology tool allows for files to be managed more efficiently, accurately and with reduced costs and significant savings for clients.
CommendedDavis Wright Tremaine78722DWTSurge is an alternative staffing programme, recruiting high-quality legal professionals and deploying them for short and long-term assignments in-house for clients across the US.
CommendedGeneral Counsel West78722Has developed a service for early-stage life sciences companies, where its lawyers effectively act as a ready-made in-house legal team. They support the business from growth to profit, then manage the hiring process to build the company’s own resources. The model also allows lawyers to balance family life without sacrificing opportunities to work on high-quality matters.
CommendedDLA Piper67821In an internal review of productivity, the firm’s new tools have helped it reorganise how it manages its lawyers and have resulted in savings of up to $50m.
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