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Most innovative North American law firms 2016: Redesigning the service model

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Law firm
Total innovation score
StandoutGoodwin Procter88925Broadening and deepening client relationships by combining legal services with operational, pricing, technology, and other business advice delivered by the firm’s business professionals. The holistic client partnership model is winning the firm new clients and work. Commended: Michael Caplan
StandoutBryan Cave88824Drew on the firm’s legal expertise, legal operations consultants and technologists to create a new contract management software, process and risk solution for restaurant chain Red Robin.
StandoutDavis Wright Tremaine89724DWT De Novo is a cross-functional team that combines systems design, process improvement, technology, data analytics, and alternative staffing models to build legal solutions and more efficient ways to resource and deliver legal work.
Highly CommendedGowling WLG78823Developed a legal project management system to support alternative financial arrangements with clients. The firm gives clients direct access to the system, allowing them to monitor lawyers’ activity against budgets in real time.
CommendedRimon Law78722The firm continues to develop its virtual law firm model, drawing on lawyers with diverse experience, alternative billing arrangements for clients, and a new gamified structure to allow partners to reward one another.
CommendedRopes & Gray78722By analysing data from their use of the latest eDiscovery technologies, the firm can now accurately predict how long an investigative review will take, and offer the service to clients with a precise time and cost.
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