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Russell Jones & Walker

Client Service 2008

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Rankings at a glance
Award LevelStandout
InnovationExecutive Reps: providing union reps for clients who are not members of a union.
Originality8
Rationale8
Impact6
Total22
DescriptionA unique service designed by the firm which enables employees to have a union representative in disciplinary meetings with management. The scheme was devised by RJW who enlisted the union, Connect. Satisfied clients give it a 10 / 10 rating.