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Pinsent Masons

Most innovative law firms 2015: Client service

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Award levelStandout
ClientMercer
Total26
Originality8
Rationale9
Impact9
DescriptionA holistic approach that frees Mercer’s in-house team to take on more strategic work and play the role of trusted adviser. Includes a bespoke case management system, flexible fees and directly advising business units.