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Law firm management 2009

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Award level
Osborne ClarkeStandoutDramatic restructuring of support functions98623In the first deal of its kind in the UK, the firm comprehensively outsourced its back office functions. The new centre will provide support services for the legal sector, enabling Osborne Clarke to concentrate on its core business
Tuca Zbarcea & AsociatiiStandoutComprehensive credit crisis response69722Considering the firm’s internal challenges as well as those of its clients, from discounting fees to setting up an insolvency practice and a crisis knowledge centre. Resulted in 70 per cent of clients saying they would continue to instruct the firm
LinklatersStandoutCredit crunch scenario planning68721A cross-section of partners and directors at Linklaters worked together to develop responses to the economic downturn, identifying key responses in resourcing, shifting markets and practice areas
Portolano Cavallo Studio LegaleStandoutCounter-crisis action67720To take advantage of the crisis, the firm is taking measures to accelerate growth. While improving its client service it has also increased its marketing budget, raised headcount by a third over the past year and reduced costs
Boyes TurnerStandoutRevitalising a medical negligence practice67720The firm developed a successful online strategy to protect and develop its claims business. Using a “hub and spoke” approach, specialist medical negligence microsites were developed to draw in potential customers
Acumen Business LawStandoutA new style law firm87520A collaborative approach to serving clients’ business needs, pre-empting the Legal Services Act. Legal services are provided alongside finance, marketing, technology and human resources
Kemp Little ConsultingHighly commendedFinancial management in the downturn57719Lawyers at Kemp Little complete time entries to provide a view of work in progress, reducing expenses by 20 per cent, and the firm has adapted their financial management to a riskier environment
Freshfields Bruckhaus DeringerHighly commendedWiki intranet76619A web 2.0 solution has been implemented to allow collaborative knowledge sharing. User group wikis and blogs are perfect tools to encourage contributions and provide a more dynamic service to clients
Clifford ChanceHighly commendedIndia strategy65819In an important but closed legal market, the firm secured a tie-up agreement with one of India’s top firms, AZB & Partners. This relationship enables the firm to rectify a key missing link in its global offering
Latham & WatkinsCommendedStrategic video conferencing76518The firm is using a new technology, Telepresence, to simulate the dynamics of real meetings. It can inter-connect with notebooks and has been used by their clients in negotiations
Hergüner Bilgen ÖzekeCommendedAnalytical human resource management66618An evaluation matrix is used to map and assess supervisory relationships between senior and junior lawyers. Combined with half-yearly reviews, it allows the firm to quantify the benefits of teamwork
DLA PiperCommendedGlobal financial information system66618Implementation of a web-based financial management system built in-house that is compatible with Thomson Elite. It provides the firm with a single snapshot of its billing across non-US regions
DLA PiperCommendedYouTube for DLA Piper staff65617Using local servers, the firm shares videos and presentations across Europe, the Middle East, Africa and Asia over an intranet to enhance global internal communications
Allen & OveryCommendedInstitutionalising innovation57517A&O’s innovation panel developed initiatives to meet the challenges of pricing and efficiency. The firm are now implementing these to improve efficiency and reduce costs to clients
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